Refund & Cancellation Policy
1. Introduction
At US Market, operated by Affordable Housing Pty Ltd (ABN 20 096 407 260), we value our subscribers and strive to provide high-quality investment insights. This Refund & Cancellation Policy outlines the terms regarding refunds and cancellations for our subscription services. By subscribing to our services, you agree to this policy.
2. Subscription Plans
We offer both monthly and annual subscription plans. Payments for subscriptions are processed in advance and provide access to our investment insights for the selected period.
3. Cancellation Policy
- Monthly Subscription: You may cancel your subscription at any time. Your access will continue until the end of the current billing cycle, and you will not be charged for the following month.
- Annual Subscription: You may cancel your subscription at any time, but no partial refunds will be issued for unused portions of the subscription term. Your access will remain active until the end of the billing period.
- How to Cancel: You can cancel your subscription via your account settings on our website or by contacting our support team.
4. Refund Policy
- Monthly Subscription: Refunds are not provided for monthly subscriptions once payment has been processed.
- Annual Subscription: Refunds will not be issued for annual subscriptions, except where required by Australian Consumer Law.
- Exceptional Circumstances: In rare cases, we may offer a refund if a technical issue prevents access to our services and we are unable to resolve the problem within a reasonable timeframe.
5. Changes to Subscription Fees
We reserve the right to modify subscription fees at any time. Any changes will be communicated to subscribers in advance, and continued use of our service will constitute acceptance of the new fees.
6. Contact Us
If you have any questions or concerns regarding our Refund & Cancellation Policy, please contact us.
